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We are committed to delivering not only beautifully crafted furniture but a seamless and professional experience from the moment your order is placed to the moment it arrives in your home. Every delivery is handled with care, precision and attention to detail.

Delivery Information

Estimated Delivery Time

In stock items: 1 - 3 weeks

Order Confirmation

After placing your order, you will receive a confirmation email.

Order Processing

We will process your order and keep you updated on its status.

If items are in stock, we will contact you to arrange a convenient delivery date.

Delivery Areas

We deliver to Northern Ireland and the Republic of Ireland.

Additional Options:

If you require a longer delivery time, please contact our sales team here.

Satisfaction Guarantee:

If you are not satisfied with your furniture upon delivery, contact us within 14 days for an exchange or refund (excluding delivery charges). This policy applies to online purchases only.

Terms and conditions apply. For more information click here

DELIVERY CHARGES

For delivery to Republic of Ireland please go to our .ie site here

Large Furniture – £39 Delivery

A delivery charge of £39 applies to larger furniture pieces.
These items are delivered by our dedicated specialist team, ensuring careful handling and a scheduled delivery arranged directly with you.

This charge also applies to:

  • Larger footstools
  • Items requiring delivery via our own fleet

Our experienced team will ensure your furniture is delivered safely and positioned with care.

Complimentary Delivery

We are pleased to offer complimentary delivery on:

  • Bar stools
  • Dining chairs
  • Small footstools
  • Rugs
  • Accessory orders valued over £50
  • Our full range of roll-up mattresses

These items are delivered securely via our trusted courier partners.

Roll-Up Mattress Delivery

  • Roll-up mattresses weighing up to 30kg are delivered by courier.
  • Heavier roll-up mattresses may be delivered by our own delivery team.
  • Delivery remains fully complimentary in both instances.

Accessory Orders Under £50

Accessory orders valued below £50 are delivered by courier at a charge of £25.

Mirrors and Larger / Glass Wall Art

All mirrors and larger or glass wall art are delivered by our own trucks at a charge of £25 to ensure safe and secure handling.

The DELIVERY EXPERIENCE

  • Larger furniture pieces are delivered by our in-house team and scheduled directly with you.
  • Smaller items are dispatched via professional courier services.
  • Delivery times generally run from 7:00 AM until 6:00 PM, though this may vary depending on your location.
  • In most instances, you will receive a three-hour delivery window by text the day prior to delivery.
  • Some locations may not be eligible for this service; if so, we will advise you at the time of scheduling.
  • As part of our sustainability commitment, delivery routes are carefully planned to operate in the most efficient and environmentally responsible manner.
  • Timed delivery requests are unfortunately not available.
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    We kindly ask that access routes are clear and that someone is available to receive the delivery at the agreed time.


    We currently deliver within the Republic of Ireland and Northern Ireland only.

CLICK & COLLECT

click-collect

All items are available for Click & Collect.

Larger furniture pieces, including larger footstools, can be collected from one of our warehouse locations. Once your order is prepared, our team will notify you with collection instructions.

Valid identification and order confirmation may be required upon collection.

For further details, please refer to our dedicated Click & Collect page.

Delivery FAQ

Items that are in stock are estimated to be delivered within 1 - 3 Weeks. If your item is not in stock, we will contact you to inform you when we will have it.

Once you have placed your order, you will receive a confirmation email. We will then process your order and contact you to update you on the status of your order or to arrange a convenient delivery date for you if the item(s) are in stock.

Please note: If you would like a longer delivery time, leave a note within the comments box when you reach the checkout.

We deliver to the Republic of Ireland and Northern Ireland. We do not currently deliver overseas.

If you are not there when our delivery drivers attempt to deliver an item, it will be brought back to our warehouse. We will contact you to arrange another delivery and another delivery fee will be required.

If you are not there when our couriers attempt to deliver an item it may be left in a safe location or it may be brought back to your closest sorting office. They will leave a note stating that delivery was attempted and where they have brought your item. Please note that items must be collected within 5 days of attempted delivery.

If some of your items are in stock and others aren't, we can arrange to deliver in-stock items first if requested. An additional shipping and handling charge will apply in this instance.

Items shipped by courier may be delivered separately as we cannot control what happens in their warehouse.

If you have a question or haven’t received everything, call us on 0818 776688.

If you notice as soon as it arrives, write this on the delivery note that you are asked to sign by our delivery partners. Then contact our online service team on 0818 776688 within 14 days of receipt of your order.

If you didn’t notice before the delivery team left your property, you should contact our sales team on 0818 776688.

If all items are in stock we will try to ship it all together. This is however not guaranteed.

If the delivery does not suit you it can be delayed for up to 4 weeks after your purchase. You must let us know as soon as possible and no later than 48 hours before your scheduled delivery, or another delivery fee will be charged as our trucks are already loaded by then.

If you have ordered a large item, contact our customer service team on 0818 776688. Please note that amending your address after we have arranged delivery may result in a change of delivery date and delivery fee. If you ordered an item which is to be sent by courier, you need to contact us on 0818 776688 as soon as possible before we dispatch the item to them.

If you are ordering a smaller item, you may be given the option during the order process to click and collect. If you choose this option, you will be asked in which store you want to collect your item. After placing your order, you will receive a confirmation email with an approximate date as to when your item will be available in store. The store will contact you when your item is in store and ready for collection. It is not advised that you try to collect the item before the phone call as it is may not be ready.

Only certain smaller items are available for Click and Collect. If your item is available for Click and Collect you will be given options when putting through your order as to where it is available. This is subject to stock levels.

After you order you will receive a confirmation email which will state approximately when your item will be ready for collection in store. This normally takes 7-10 days although this can differ at certain times of the year. The store will contact you when your item is ready for collection.